Student Checkout Equipment FAQ

Equipment Checkout

Technology equipment is available to students enrolled in courses. Equipment checkout durations vary based on the item: 120-days, 60-days, and 30-days or 7-days for items with limited inventory.

All loans are limited to 24-hours for staff, faculty, and university affiliates. View our full list of available checkout equipment.

How to Get Equipment

  • Availability: Equipment is available on a first-come-first-serve basis. You can contact the Knowledge Commons to verify availability.
  • In-Person Checkout: Visit the Knowledge Commons desk on Level 2 during open hours.
  • Online Checkout Requests: 
    • Submit an equipment request  for home delivery or for in-person pick up at the Level 1 Library Information Desk.
    • Requests are monitored Monday - Friday, 8 AM - 6 PM
    • You will be notified when the item(s) are ready to ship or be picked up from the hold shelf.
    • Equipment will remain on hold shelf for 7 days.
    • Large, heavy, or 7-day items are not eligible for home delivery. 

Available Equipment

Laptops:

  • Mac and Windows laptops are available to students for 60-day check out.
  • Specify which type of laptop you need when making a request.
  • Only one laptop per patron.

Off-campus internet access:

  • Mobile hotspots are available to students for 7 days.

Other equipment:

Renewals

Renewals are subject to the policies below.

  • Renewals are subject to availability and whether there is no waitlist for the item.
    • If there is a waitlist or you do not get a renewal confirmation, return the item by its due date to avoid accuring late fees. 
  • Laptops cannot be renewed.
    • Patrons must return their laptop before they are able to check out another laptop. A different laptop can be checked out immediately upon the return of a laptop.
    • Students can back up their files on box.utah.edu which is a free online storage for all University of Utah student, faculty, and staff.
  • Priority is given to students. For staff, faculty, and university affiliates, all renewals must be in-person with the item present.

Frequently Asked Questions (FAQ)

How do I install software on a laptop?

  • Open Self Service (Mac) or Software Center (Windows) to install available software. View the full list of available software.
  • If you are using Software Center off campus, you may need to connect to the VPN first.

Why am I unable to log in to a laptop?

  • First-time logins must be done on campus using your uNID and password.
  • After the first login, you can log in off campus using the same credentials.
  • Windows users can follow these instructions to log in off-campus.

Why is an item not checking out for the full loan period?

  • If you have not enrolled in classes recently, your library account may expire soon.
  • Loans cannot extend past your account expiration date.
  • Staff and faculty loans are limited to 24 hours.

How do I return equipment by mail?