Your Library (Utah local info)

1. If you have a firewall on your computer, you may not be able to "chat" with a librarian. If you can, please disable it. If that is not an option, you can still ask a question via e-mail. Click on your Library's name to see a link for asking e-mail questions. (24/7 is currently working on a solution)

2. 24/7-IM is made possible through the cooperation of other academic libraries in the U.S. and Canada. As a result, you may not be "talking" to a librarian from your school. Please make sure to identify yourself so that the librarian knows where you are from.

3. If you need help with a specific database, then it is important to know the remote access instructions for your college/university. Please make sure you have your login and password handy, this will speed up the process.